Shipping policy
Shipping Policy
Last Updated: September 2, 2026
At BOSSCO, we work with third-party suppliers and fulfillment providers to ship products directly to our customers. Please review the information below before placing an order.
1. Order Processing
Orders are generally processed within 1–2 business days after payment has been received.
Once your order has been processed, it is sent to our third-party supplier or fulfillment provider for fulfillment and shipment.
2. Shipping & Delivery
We offer free standard shipping on all orders.
Estimated delivery time is approximately 2–45 business days, depending on the destination, shipping method, customs processing, carrier, and other circumstances outside our control.
Delivery times are estimates only and are not guaranteed.
3. Tracking Your Order
Once your order has been shipped, tracking information may be provided when available.
You can use our Track Your Order page to check your shipment:
If your tracking number is not working or you need help with your shipment, please contact us at officialbossrr@gmail.com and provide your order number.
4. Third-Party Suppliers
BOSSCO works with third-party suppliers and fulfillment providers, including CJdropshipping and TeemDrop, to fulfill orders.
After you place an order with BOSSCO, we purchase the product from the relevant supplier, and the supplier may ship the product directly to you.
BOSSCO does not physically store or handle these products before they are delivered to the customer.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
Unless otherwise stated, any such charges are the responsibility of the customer.
Customs processing may also cause additional delivery delays.
6. Shipping Delays
Delivery may take longer than the estimated timeframe because of circumstances outside our control, including:
- Customs processing
- Weather conditions
- Public holidays
- Carrier delays
- Transportation issues
- Incorrect or incomplete shipping information
- International shipping delays
- Other circumstances outside the control of BOSSCO or our suppliers
We cannot guarantee a specific delivery date.
7. Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you provide incorrect or incomplete shipping information, please contact us as soon as possible at officialbossrr@gmail.com.
We cannot guarantee that shipping information can be changed after an order has been processed or shipped.
8. Lost or Damaged Packages
BOSSCO purchases products from third-party suppliers and fulfillment providers, including CJdropshipping and TeemDrop, to fulfill customer orders. These suppliers may ship products directly to the customer on behalf of BOSSCO.
If a customer reports that an order is lost, damaged, delayed, or has another shipping issue, BOSSCO may contact the relevant supplier or fulfillment provider and provide the order number and necessary order information to request an update or investigation.
Because BOSSCO does not physically handle or store the products before delivery, BOSSCO is not responsible for loss, damage, delays, or misdelivery caused during shipping.
BOSSCO does not provide refunds, replacements, or exchanges for products that are lost or damaged during shipping, except where required by applicable law.
9. Delivery Issues
If your order has not arrived within the estimated delivery timeframe or you believe there is an issue with your shipment, please contact us at officialbossrr@gmail.com.
Please include your order number and any available tracking information so we can review the issue and, where appropriate, contact the relevant supplier or fulfillment provider.
10. Contact Us
If you have any questions about shipping or your order, please contact:
BOSSCO
Email: officialbossrr@gmail.com
Website: bossco.store