About Us
-We want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help.
-You may request a return within 14 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging. All accessories and proof of purchase must be included.
-Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 3–7 business days, depending on your bank or payment provider. Shipping fees are non-refundable unless the item is defective or incorrect.
-We only offer exchanges for items that are damaged, defective, or incorrect. If you need an exchange, please contact us as soon as possible so we can assist you.
-Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service to ensure your return is safely delivered.
-If you have any questions about returns or refunds, please contact our support team—we are always ready to help within 24–48 hours.