Terms of Service

Last Updated: September 2, 2026

Welcome to BossCo. These Terms of Service govern your use of the BossCo website and your purchase of products through our online store.

By accessing or using our website, or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About BossCo

BossCo is an independently owned online pet supplies store offering products for dogs and cats.

Business Name: BossCo
Owner: BossCo is owned and operated by officialbossrr@gmail.com
Website: bossco.store
Email: officialbossrr@gmail.com

2. Use of Our Website

You agree to use the BossCo website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities
• Attempt to interfere with or damage the website
• Attempt to gain unauthorized access to our systems
• Copy or misuse our website content
• Use the website in a way that could harm BossCo or other customers

3. Products and Product Information

BossCo sells pet products sourced from third-party suppliers and fulfillment providers.

We make reasonable efforts to provide accurate product descriptions, images, prices, specifications, and availability. However, product information may contain errors or may change without notice.

Product colors, packaging, measurements, and appearance may vary slightly from images shown on the website.

4. Orders

When you place an order with BossCo, you agree to provide accurate and complete information, including your name, shipping address, email address, and other required information.

After receiving an order, we may review the order before processing it.

BossCo reserves the right to refuse, cancel, or limit an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or other issues affecting the order.

5. Prices and Payments

Product prices are displayed on the BossCo website and may change at any time without notice.

You are responsible for providing accurate payment information and ensuring that your payment method is authorized for the purchase.

BossCo may use third-party payment providers to process transactions.

6. Third-Party Suppliers and Fulfillment

BossCo works with third-party suppliers and fulfillment providers, including CJdropshipping and TeemDrop.

After an order is placed, BossCo may purchase the ordered product from the relevant supplier. The supplier may then source, package, and ship the product directly to the customer.

BossCo does not physically manufacture, store, or handle these products before delivery.

7. Shipping and Delivery

BossCo offers free standard shipping on all orders.

Estimated delivery times are approximately 2–45 business days, depending on the destination, shipping method, customs processing, carrier, and other circumstances outside our control.

Delivery times are estimates only and are not guaranteed.

For additional information, please review our Shipping Policy.

8. Lost, Damaged, or Delayed Orders

If an order is lost, damaged, delayed, or has another shipping issue, customers may contact BossCo at officialbossrr@gmail.com and provide their order number and available tracking information.

BossCo may contact the relevant supplier or fulfillment provider to request information or an investigation.

BossCo does not provide refunds, replacements, or exchanges for products that are lost or damaged during shipping, except where required by applicable law.

9. Returns, Refunds, and Exchanges

All purchases made through BossCo are subject to our Return & Refund Policy.

BossCo does not accept returns and does not provide refunds, replacements, or exchanges except where required by applicable law.

10. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Unless otherwise stated, these charges are the responsibility of the customer.

BossCo is not responsible for customs delays or fees imposed by the destination country.

11. Intellectual Property

Unless otherwise stated, the BossCo name, branding, logos, text, graphics, website design, and other original content are owned by BossCo or used with appropriate permission.

You may not copy, reproduce, distribute, modify, or use BossCo content without permission, except where permitted by applicable law.

12. Third-Party Services and Websites

BossCo may use third-party services, including suppliers, fulfillment providers, payment providers, shipping providers, analytics services, and other platforms.

BossCo may also provide links to third-party websites.

BossCo is not responsible for the content, availability, policies, or practices of third-party websites or services.

13. Privacy

Your use of the BossCo website is also subject to our Privacy Policy, which explains how we collect, use, and share information.

14. Disclaimer

BossCo makes reasonable efforts to keep the website available and information accurate.

However, we do not guarantee that the website will always be available, error-free, secure, or free from interruptions.

To the extent permitted by applicable law, BossCo is not responsible for circumstances outside our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, BossCo will not be responsible for losses, delays, damages, or interruptions caused by circumstances outside our reasonable control, including shipping delays, customs processing, carrier issues, weather, technical problems, or other unforeseen events.

Nothing in these Terms limits any rights or protections that cannot legally be excluded or limited under applicable law.

16. Changes to These Terms

BossCo may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of the website after changes are posted means you accept the updated Terms, to the extent permitted by applicable law.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact:

BossCo
Email: officialbossrr@gmail.com
Website: bossco.store